Compliance Disclaimer
This page explains the boundaries of what Refervia does. Refervia provides software for referral organization, partner coordination, and workflow visibility. Refervia does not provide legal, insurance, real estate, financial, tax, or compliance advice.
- Refervia is software. It does not tell you whether a referral or fee is allowed.
- Your licensing, carrier, brokerage, and state rules are your responsibility.
- Refervia does not process referral fees and is not designed for kickbacks or pay-per-lead arrangements.
- Verification badges and Partner Quality Signals are not certifications or endorsements.
- We are building with security and privacy in mind. Refervia does not currently hold formal compliance certifications.
This summary is here to make the document easier to read. It is not a substitute for the full text below, which is what applies.
01Software Platform Only
Refervia is a software platform that helps you organize referrals, coordinate with partners, and see the status of your workflows.
Refervia does not provide legal, insurance, real estate, financial, tax, or compliance advice, and using Refervia does not create any professional, advisory, agency, or fiduciary relationship.
02User Responsibility
You are responsible for your own compliance. This includes:
- Licensing and continuing education.
- Client consent and required disclosures.
- Carrier, brokerage, MLS, and employer rules.
- State and federal laws, including fair housing laws.
- Professional and ethical obligations.
- Privacy and data protection obligations.
- Referral and referral fee restrictions.
- Recordkeeping required by your license or firm.
03Insurance Compliance
If you are an insurance professional, you are responsible for following the rules of your carriers, your state department of insurance, and any licensing or regulatory bodies that apply to you, including rules on compensating unlicensed persons for referrals.
Refervia does not determine whether a particular insurance referral or payment is permitted for you.
04Real Estate Compliance
If you are a real estate professional, you are responsible for following your brokerage rules, state real estate license laws, MLS rules, and any licensing or regulatory requirements that apply to you. In many states, referral fees may only be paid through brokers and only to licensed persons.
Refervia does not determine whether a particular real estate referral or payment is permitted for you.
05No Referral Compensation Facilitation
Refervia's public plans are subscription-based and do not charge per-referral fees. Refervia does not collect, hold, calculate, or pay referral fees or commissions between users, and it is not designed to facilitate unlawful referral compensation, kickbacks, commission splits, or pay-for-placement arrangements.
06RESPA and Settlement Services Note
Certain laws, including Section 8 of RESPA, prohibit giving or accepting a fee, kickback, or thing of value for referrals of settlement service business involving federally related mortgage loans, with limited exceptions.
Before entering into any referral arrangement that involves compensation or regulated services, consult qualified counsel or a compliance professional to confirm what is permitted for your situation.
07License Verification Disclaimer
Any license check or "Refervia Verified" badge reflects a point-in-time match against third-party or public data sources and is not a certification, endorsement, or guarantee of licensure, standing, or conduct. Always confirm license status directly with the licensing authority.
08No Guarantee of Outcome
Refervia helps you coordinate referrals, but it does not guarantee any outcome, including contact, response, quote, policy, closing, sale, commission, revenue, referral quality, or partner performance.
09Partner Quality Signals Disclaimer
Partner Quality Signals are private relationship tools that reflect your own notes and preferences. They are not certifications or ratings, and Refervia does not verify or endorse the quality of any partner.
10Team Referral Queue Disclaimer
The Team Referral Queue is an internal workflow tool for eligible organizations to route handoffs among their own members. It does not create or guarantee any referral result and does not change your compliance responsibilities.
11Security and Privacy Posture
Refervia is building with security and privacy in mind as we grow, and we are working toward stronger security and compliance readiness over time. Refervia does not currently hold formal security or compliance certifications, and nothing on our website or in the product should be read as a claim of certification or regulatory compliance.
Refervia is not designed to store protected health information or other sensitive personal data. Do not submit it.
12Consult Professionals
For questions about whether a referral, arrangement, or practice is permitted, consult qualified legal, compliance, or industry professionals. Refervia cannot make those determinations for you.
13Contact
Questions about this Compliance Disclaimer? Contact us at support@refervia.com.
Email support@refervia.com and a person on our team will reply.
This document is provided for general information about how Refervia works and may be updated from time to time. It is not legal advice. For questions about your own legal or licensing obligations, consult your own attorney or compliance professional.