Set up your profile

Add your photo, logo, name, company and market, plus your Partner Network profile, so partners recognize you.

Your profile is what partners see on your handoffs. Take two minutes to add a photo and check your details.

Steps

  1. Click Settings in the left menu. On a phone, tap Settings in the bottom bar.
  2. Find the Profile photo & company logo card and click Upload photo.
  3. Pick a picture. Drag to move it and slide to zoom, then click Save photo.
  4. To add a logo, click Add company logo and pick an image.
  5. If you added both, choose a Display style: Photo with logo or Logo with photo.
  6. Scroll to the Profile card and click Edit profile.
  7. Fill in First name, Last name, Brokerage (or Agency), Primary market and Phone number.
  8. Click Save profile. You will see Profile saved.
  9. Scroll down to Your Partner Network profile. Set What you do, City, State, Preferred areas, Lines of business and a Short bio.
  10. Click Save network profile.
The Edit your profile form
The Edit your profile form

Good to know

  • Quick way to add a photo: click your picture at the top right, then Upload photo.
  • Your phone number is private. Partners only see it when you tap Share my number in Messages.
  • Your email is not on this form. It is the email you sign in with.
  • Adding a photo or logo checks off Add a profile photo on your getting started list.
  • On a team, your owner may set the company logo. It shows with a lock and updates on its own when they change it.
  • Your Partner Network profile is what other members see when they browse the Partner Network. Preferred areas and lines of business are preferences, not a promise of referrals. See Your Partner Network profile.
  • You can also earn a Verified badge. In Settings, find Get Refervia Verified. Real estate licenses are checked right away; insurance licenses are reviewed by hand, usually within 24 to 72 hours. See Verify your license.
The Get Refervia Verified card in Settings
The Get Refervia Verified card in Settings

Trouble?

  • My photo is missing on another device: Sign in on that device. Your photo syncs when you sign in.
  • The Display style buttons are grayed out: Add both a photo and a logo first.
  • "Verification limit reached": Wait until the date shown, or click Contact support so the team can check it by hand.

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